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Crossroads Music Store

Privacy Policy

Thank you for accessing the Crossroads Music website at https://crossroads-music.com, (the “Site”).  This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://crossroads-music.com.

PERSONAL INFORMATION WE COLLECT

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). We do not sell your data.

Additionally, we use this Order Information to:

  • Communicate with you
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our products or services.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Woocommerce and Paypal to power our online store. We use Mailchimp to send you e-newsletters with information or advertising related to products or services we offer. To unsubscribe from the Mailchimp e-newsletter open the latest e-newsletter and click “unsubscribe” at the bottom of the page. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DATA RETENTION / DELETION OF DATA

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.  Send your data deletion request to info@crossroads-music.com or by calling 360-385-1471.

COOKIES

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

UPDATES TO THIS POLICY

If we change or update this Privacy Policy, we will post changes and updates on the Site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated.

CONTACT US

For more information about our privacy practices, would like your information deleted or if you have questions, please contact us by e-mail at info@crossroads-music.com or by mail using the details provided below:

2100 Lawrence Street, Port Townsend WA  98368, United States

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